Shipping policy
Shipping Policy
Last updated: August 2026
At U&C Solutions Ltd, we're committed to getting your order to you quickly and reliably. Please read our shipping information below before placing your order.
Order Processing
All orders are processed within 1 business day of payment confirmation (Monday–Friday, excluding UK public holidays). Orders placed after our daily cut-off or over the weekend will be dispatched the next business day.
Once your order has been dispatched, you'll receive a confirmation email with tracking information where applicable.
UK Delivery
| Service | Cost | Estimated Delivery |
|---|---|---|
| Standard Delivery | Free | 2–3 business days |
| Express Delivery | £9.99 | Next business day* |
*Express orders must be placed before our daily dispatch cut-off to guarantee next business day delivery.
International Delivery
| Destination | Cost | Estimated Delivery |
|---|---|---|
| Europe (Express) | £15.99 | 5–10 business days |
| United States | £25.99–£29.99 | 10–14 business days |
| Canada | £34.99–£39.99 | 10–14 business days |
| Australia | £39.99–£59.99 | 14–21 business days |
| Israel | £41.99–£57.99 | 14–21 business days |
International shipping costs for the US, Canada, Australia, and Israel are calculated by weight and will be confirmed at checkout.
Please note that international orders may be subject to local customs duties, import taxes, or fees upon arrival. These charges are the responsibility of the recipient and are not included in our shipping rates.
Delays & Disruptions
While we always aim to meet the above timeframes, delivery times are estimates and cannot be guaranteed. Delays may occasionally occur due to high demand periods, carrier disruptions, or customs processing for international orders.
If your order hasn't arrived within the expected window, please contact us at [your contact email] and we'll investigate promptly.
Marketplace & TikTok Orders
Orders placed through marketplace channels (including TikTok Shop) are fulfilled in accordance with the respective platform's fulfilment timelines. Delivery estimates shown at checkout on those platforms will apply.
Questions?
If you have any questions about your delivery, please don't hesitate to get in touch. We're here to help.